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Client Care Specialist with Dutch

  • Praha hl.m.
  • Full-time
  • English (B2) and Dutch (B2)
  • High school
  • For graduates

We are looking for a dedicated specialists in the field of customer service. We are open also to absolvents or to the people who would like to change their field of interest. We can offer you proper training, friendly team, wide range of benefits and also motivating salary.

About this position

  • communication with clients and colleagues within Dutch region
  • you can be part of procurement, finance or client care team
  • solving issues, negotiating terms, closing of faults and complaints within SLAs
  • telephone and e-mail communication, support, advisory and order management
  • invoicing and billing tasks
  • work within internal system and with MS Office
  • regular reporting activities and meetings with managers

Requirements

  • ability to work in multicultural environment
  • fluent English and Dutch
  • orientation of detail, reliability
  • ability to learn new systems and SW
  • passion for people and communication

Offer

  • 5 weeks of vacation
  • sick days
  • possibility to work mainly from home
  • learning and development opportunities
  • contribution to pension fund/life insurance
  • meal contribution
  • cafeteria
  • internal training
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